Faqs Hotel Booking

How can I use a corporate travel booking of hotel’s option?
Ans: This option is only for the people who want to bulk number of rooms. For this type of booking we request the customer to send as much details as for booking like number of rooms, what type of hotel, number of adults and children’s etc.
Ans: Details regarding availability of such booking would be mailed to you within 24 hours of your request.
How secured is Way2travel.net in its payment procedure?
Ans: Our payment option is more secured than other as because we accept payment through a secured payment gateway of EBS gateway.
Why registration is necessary for a Customer at Way2travel.net? Ans: The information shared with goatrip.net for the first time would avail you the option of not repeatedly adding the information every time you book a hotel here. Registered customer needs just to login in on your account and can get a print of his booking receipt from print receipt option at any time according to your convenience. In case of any changes in the personal information of customer you can directly update your new information by using edit profile option after logging in. The information shared by the customer would not be used in any other ways and would be fully secured in our database.
How do I get a confirmation on my hotel booking?
Ans: On making payment to us through secured gateway other payment options given to you we will immediately or within 24 hours send you a confirmation receipt and a hotel ID as confirmation of your hotel booking as desired by you.
How do I get a booking of a hotel, which is not listed on your site?
Ans: In this case you need to first contact us, then we will try to give you a booking in that desired hotel itself, but in case we cannot provide you that booking then we will give you another best options to you of booking in that area itself.
Can I make a booking on phone?
Ans: Where at any time you feel that you are unable to make a hotel booking from our website you can call us and when you make payment of that booking we will give you an hotel ID on phone itself which would be a confirmation of your hotel booking.
Can I make direct payment to hotel itself?
Yes you can but thus is subject to emergency only, you need to first contact us and after that we will give you the availability of that booking and this would only be till the payment is made by you at that hotel reception itself.
Cancellation
How do I cancel a hotel booking?
Ans: You can cancel a hotel booking from our website by using cancellation option on it, but it would be subject to cancellation and process charges etc.
Can I change my hotel booking to another?
Ans: Yes, you can by giving intimation on phone or on email, but this change would be subject to genuineness of reason and hotel charges of another hotel, which you desired to book. This option is valid only upto 24hrs of your booking.
What do I do in case I lost my conformation receipt?
Ans: In this case you can directly print another receipt from your email account or directly from our site itself (ie.. print receipt option) or otherwise you can directly give your personal details at the hotel reception itself.
How do I get my money back on cancellation of hotel booking?
Ans: You will directly be credited back the amount of hotel booking online but it would be subject to deduction of cancellation and processing charges.
Can I make a cancellation on phone?
Ans: Yes, you can by giving intimation to us but it would be subject to cancellation and process fee.